Privacy Notice

Durham Trains of Stanley are committed to protecting your privacy as an internet user whenever you buy, or consider buying goods from our website []. We will only use the information that we collect about you lawfully (In accordance with the Data Protection Act 1998).

Collection of Information

Ordering by telephone: To enable us to provide secure payment facilities we will typically acquire information which includes your name, your credit or debit card numbers (with expiry date) your email address, telephone number and billing address, and (where applicable) the delivery address.

Ordering online: To enable us to provide secure payment facilities online we use PayPal. Information is acquired by PayPal through their secure site, this includes your name, your credit or debit card numbers (with expiry date) your email address and billing address and (where applicable) the delivery address.

Please note: 'You do not need to have a PayPal account or sign up for an account to use this free secure service'

Use and Disclosure of Information

Information is only used to help us deliver parcels and contact you. You may also optionally decide to receive our newsletter and special offers. You can opt-out of this safely at anytime. We also maintain an order history of your purchases, which allows both you and ourselves to track your deliveries and review your past purchases. We also monitor site traffic patterns but do not track individual users pathways through the site. We do not pass your information on to any third parties.


Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the internet and do not harm your system. We use cookies to keep track of items in your shopping basket and act as a place marker when you move around the site. If you experience problems with this site when you try to buy items, check your security settings in your web-browser. If you have set your Security Settings in Internet Explorer to 'high' you have disabled your cookies. To use this site you will need to set the security level to 'medium' (Under 'Tools/Internet Options). This is for 'Safe browsing but still functional'.

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